Your privacy is our priority. This document clearly explains how pelita888 collect, store, use, and protect the personal data of every Malaysian member who uses our platform.
Our Privacy Commitment: pelita888 is fully committed to protecting the privacy and security of every member's personal data. We do not sell, rent, or share your personal information with third parties for marketing or commercial purposes. All data collected is used solely to deliver better services and to ensure the security of your account at pelita888.
This Privacy Policy ("Policy") describes how pelita888 ("we", "Platform", or "pelita888") collect, process, store, and protect personal information provided by users ("you", "Member", or "Player") when using our platform, accessible via the website pelita888.best and our official mobile application.
This policy is drafted in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA) and international data protection best practices. By registering or using the services pelita888, you consent to the collection and processing of your personal data as described in this Policy.
This Policy applies to all personal information collected through the pelita888, including the website, mobile app, email communications, live chat, and any other customer service channels.
pelita888 collects various types of personal information depending on how you interact with our platform. The following are the categories of data we may collect:
Personal Identification Information:
Contact Information:
Financial Information:
Technical & Usage Information:
pelita888 does not store credit or debit card numbers directly. All payment processing is handled through third-party payment gateways with strict PCI-DSS security standards. We only accept Malaysian digital payment methods such as Touch 'n Go, GrabPay, DuitNow and FPX.
pelita888 collects your personal data through various channels. It is important for you to understand where this data comes from:
Directly From You:
Automatically During Platform Use:
From Authorised Third Parties:
pelita888 uses your personal data solely for lawful, relevant, and proportionate purposes. The following are the primary purposes for which your data is used:
Account Operations & Services:
Security & Compliance:
Service Improvements:
Communications:
You may opt out of receiving marketing communications from pelita888 at any time by updating your notification preferences in your account settings or by contacting our support team. However, important operational account notifications such as transaction confirmations cannot be disabled.
Key Guarantees: pelita888 has never and will never sell, rent or share your personal data with third parties for marketing, advertising or any other commercial purpose without your explicit consent.
There are limited situations in which pelita888 may need to share your personal data with trusted third parties, solely to enable the platform to operate properly:
Operational Service Providers:
All third parties with whom data is shared are bound by strict confidentiality agreements and are permitted to use the data solely for the stated purposes. They are not authorised to use your data for any other purpose.
Legally Mandated Disclosure:
pelita888 may be required to disclose your personal data to the relevant authorities in the following situations:
pelita888 implement multiple layers of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction:
Technical Security:
Organisational Security:
In the event of a material data breach affecting your personal information, pelita888 is committed to notifying you and the relevant authorities within the timeframe required under Malaysia's PDPA. We will provide full details of what occurred, the data involved, and the steps taken to address the situation.
pelita888 retains your personal data only for as long as necessary to fulfil the purposes described in this Policy, or as required by applicable Malaysian law:
| Data Categories | Retention Period | Reason |
|---|---|---|
| Active account profile data | For the duration of the active account | Required for account operations |
| Financial transaction records (RM) | 7 years after the transaction | Malaysia's AMLA legal obligations |
| KYC documents (MyKad, passport) | 5 years after account closure | PDPA Compliance & Regulatory Requirements |
| Gaming activity logs | 3 years | Dispute resolution & fair game audit |
| Customer support communication logs | 2 years | Service references & quality assurance |
| Cookie & analytics data | 13 months | Platform usage analytics |
| Self-exclusion records | Permanent (as requested) | Responsible player protection |
Upon expiry of the applicable retention period, pelita888 will delete or anonymise your personal data in a secure and irreversible manner. Data that is legally required to be retained will be kept until the mandatory retention period expires.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have certain rights regarding the personal data held by pelita888. We respect and facilitate the exercise of these rights:
To exercise any of the rights below, please contact the data protection team pelita888 via email at support@pelita888.best clearly stating the right you wish to exercise and your account details. We will respond within 14 business days.
pelita888 uses cookies and similar tracking technologies to enhance the user experience and analyze platform usage patterns. The following types of cookies are used:
Essential Cookies (Required): Required for core platform functions such as login session management, security, and language preferences. These cookies cannot be disabled.
Performance & Analytics Cookies: Helps us understand how members use the platform pelita888 — the most frequently visited pages, session duration, and any technical errors encountered. This information is used solely to improve the platform and is not used to personally identify any individual.
Functional Cookies: Allows the platform to remember your preferences such as language, display settings, and betting options to provide a more personalised experience each time you use pelita888.
You can manage your cookie settings through your web browser settings. However, disabling essential cookies may affect the functionality of the platform pelita888 and prevent you from logging in or using certain features.
Mobile app pelita888 uses device identifiers and mobile analytics technologies similar to web cookies. You can manage these permissions through the privacy settings on your iOS or Android device.
Strict Child Protection Policy: Platform pelita888 is intended for individuals aged Aged 18 and above only. We do not knowingly collect, store or process personal data from minors.
pelita888 implements age verification measures during the registration process to prevent use of the platform by minors. Should we discover that we have inadvertently collected data from individuals under the age of 18, we will promptly delete that data and close the account in question.
If you are a parent or guardian and believe your child has accessed pelita888 without authorisation, please contact our support team immediately at support@pelita888.best. We will take immediate action to resolve the matter.
pelita888 reserves the right to amend or update this Privacy Policy from time to time to reflect changes in our practices, technological requirements, or new legal obligations. The "Updated" date at the top of this document reflects the date of the most recent amendment.
For material amendments — that is, changes that significantly affect your privacy rights or the way we use your data — pelita888 will notify you via:
Continued use of the platform pelita888 after the effective date of such amendments will be considered your acceptance of the updated Privacy Policy. If you do not agree with the changes, please stop using the platform and contact us to close your account.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way pelita888 handles your personal data, please contact our Data Protection Officer through the following channels:
We are committed to responding to all privacy-related inquiries within 14 business days. For more complex requests such as data deletion or full record access, processing may take up to 30 business days.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the PDPA 2010.
As a member pelita888 and data subjects under Malaysia's Personal Data Protection Act 2010, you have the following rights, which we fully respect.
You have the right to request a copy of the personal data held by pelita888 about you. We will provide this information in a readable format within 14 business days of your request.
If you find that your personal data on pelita888 is inaccurate or outdated, you have the right to request a correction. You may also update basic information yourself through your account settings.
In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to legal retention obligations — for example, MYR financial transaction records that must be retained under AMLA.
You may object to the processing of your personal data by pelita888 for direct marketing purposes at any time. You may also object to processing in other circumstances, depending on the legal basis used.
You have the right to receive your personal data in a structured, machine-readable format and to transfer it to another data controller where technically feasible.
In certain circumstances — such as when you dispute the accuracy of your data or object to how it is being processed — you have the right to request pelita888 temporarily restrict the processing of your data.
These are the concrete steps that pelita888 take every day to ensure Malaysian players' personal data remains protected at all times.
Every bit of data transmitted between your device and the pelita888 protected with 256-bit SSL/TLS encryption — the same standard used by Maybank, CIMB, and other major Malaysian financial institutions. Your account details, passwords, and RM transaction data cannot be intercepted by any third party during transmission.
This is our absolute guarantee: pelita888 has never sold, rented, or shared the personal information of Malaysian members with any third party for marketing purposes — and never will. Your data belongs to you; we only use it to provide the services you signed up for.
Only staff pelita888 with a legitimate operational need may access member personal data — and only the data relevant to their role. All access is logged and monitored. Staff who misuse this access are subject to disciplinary and legal action.
Data security systems pelita888 undergoes regular audits by both our internal security team and independent third-party specialists. This ensures our protective measures stay current with the latest cyber threats and evolving industry standards.
All data management practices pelita888 is designed to comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We have clear internal procedures to ensure every aspect of data collection, storage, and processing meets Malaysian legal requirements.
Support team pelita888 is ready to assist you with any queries or requests regarding your personal data — in Bahasa Malaysia, 24 hours a day. We are committed to responding to all privacy requests within 14 business days, with no hassle.
Frequently asked questions about privacy and data protection on the platform pelita888.
This Privacy Policy should be read together with the pelita888 Terms & Conditions, which govern the overall use of the platform. Read Terms & Conditions ours for a full overview of your rights and responsibilities as a member.
Data protection goes hand in hand with healthy gaming. Visit the Responsible Gaming for self-control tools and support resources available to Malaysian players.
Questions about data privacy? Contact us at support@pelita888.best with the subject line "Data Privacy Enquiry". We will respond within 14 business days in Bahasa Malaysia.
Your personal data is protected to the highest standards. Register an account pelita888 now and enjoy a safe, personalised, and entertaining online Sports Betting and casino experience for Malaysian players.